How a strategic card program helped one credit union deepen member loyalty
Published: Thursday, December 18, 2025
By FIS
At Carrick Professionals, we spotlight proven strategies and solutions that help credit unions strengthen member relationships and operational performance. One recent example comes from our partner FIS, whose work with Cessna Employees Credit Union (CECU) in Wichita, Kansas, demonstrates the impact of a well-designed credit card program.
After years of discussion, CECU recognized that launching a competitive card offering could give members another valuable reason to turn to their credit union first. But entering the card market required expertise, technology, and a partner who could guide them through the process with confidence.
FIS provided that foundation—supporting CECU through product development, pricing strategy, and risk and growth planning. CECU’s final offering featured attractive rates, a 1% cashback incentive, and digital conveniences such as secure online account access and streamlined in-branch card management.
For credit unions evaluating ways to expand their offerings or enhance member engagement, CECU’s experience offers a strong example of how the right partnership can accelerate success.
Explore the full case study to see the strategy, implementation, and results behind CECU’s card program transformation.
Interested in learning more about FIS and how its solutions can support your credit union’s goals? Carrick Professionals proudly partners with trusted providers like FIS to bring effective, forward-thinking tools to the credit union movement. Contact us or use our online matching tool to explore this and other solutions that may be right for your organization.